![]() ![]() ![]() You can add entire folder or files into exceptions list. Please, note that some antivirus software may include firewall inside, for example Norton Internet Security from Symantec. You can find how to add software into exceptions/exclusions list in manual reference of your antivirus/firewall/anti-malware software. In order to prevent problems with cooperation between your antivirus/firewall/anti-malware software and Trust.Zone VPN Client we strongly recommend adding Trust.Zone VPN Client into exceptions/exclusions list in your antivirus/firewall/anti-malware software. Antiviruses and Trust.Zone: How to add Trust.Zone VPN Client for Windows into exceptions/exclusions list in your firewalls, antivirus or anti-malware software? In case your operating system is Windows 10, Windows 11, Windows 8.1, Windows 8, Windows 7 or Windows Vista please download the following TAP-adapter version : tap-windows-9.24.2.601.exeįor Windows XP please download the following TAP-adapter version : tap-windows-9.0.0.9.exeĥ) Run the downloaded TAP adapter exe file to install it.Ħ) Run Trust.Zone VPN Client and try to connect. Please turn on Delete the driver software for this device checkbox when prompted. To do so please click the Exit button then click OK to confirm exiting.Ģ) Open the Device manager (run devmgmt.msc).ģ) Expand the Network adapters section, find and right click TAP-Windows Adapter V9 and select Uninstall. Here is how you can reinstall the TAP adapter:ġ) Exit the Trust.Zone VPN client in case it's running. " you may need to reinstall the TAP adapter. ![]() If the Trust.Zone VPN Client stops working on your Windows and returns the error message "The Virtual Network Adapter being used. ![]()
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